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PROBLEMS WITH PM OPTION

Discussion in 'Chit Chat' started by treezpitz, Oct 16, 2016.

  1. treezpitz

    treezpitz CH Dog Staff Member

    It appears some people are NOT seeing the 'start a conversation' option on this new format therefore they can not send private messages. I'm starting this thread so anybody experiencing these problems can speak up on here an make it known they are having this problem. Then hopefully somebody can get it fixed for you. I do not do anything with the software side of this site so I personally can not help anybody. Hopefully this will get you all's option working soon.


    Thanks.
     
    promoe likes this.
  2. promoe

    promoe Premium Member Premium Member

    maybe staffy can get it worked out...
     
  3. Vicki

    Vicki Administrator Staff Member

    So, when they click on inbox, a drop down doesn't appear that says 'start new conversation'?
     
    treezpitz likes this.
  4. promoe

    promoe Premium Member Premium Member

    yes that works but no option to pm when viewing profile.
     
    treezpitz likes this.
  5. treezpitz

    treezpitz CH Dog Staff Member

    Vicki, maybe they will see your explanation on how to find it. I only knew to click on their profile and then the option to start a conversation is then visible. I didn't know you could also find that option by clicking on the 'inbox' tab. Thank you for responding so quickly. Hopefully everybody will now be able to PM.
     
  6. Vicki

    Vicki Administrator Staff Member

    No problem. One member asked me how to pm....in a pm, so I'm thinking that 'start a new conversation' might be confusing.
     
    treezpitz likes this.
  7. pitbulld0gs

    pitbulld0gs Top Dog Staff Member

    go to the profile, > information, look below once on the information tab and click Start Conversation..
     
  8. mistabonz

    mistabonz Premium Member Premium Member

    I have no option to pm on any of the ways you guys have suggested.
     
  9. DISCOIII

    DISCOIII Premium Member Premium Member

    Me to !
     
    pitbulld0gs and treezpitz like this.
  10. treezpitz

    treezpitz CH Dog Staff Member

    I'm glad I started this thread. I'm sure it'll get squared away once they figure out why it's not there.
     
    pitbulld0gs and DISCOIII like this.
  11. pitbulld0gs

    pitbulld0gs Top Dog Staff Member

    Vicki, you been playing with permissions again? lol..

    I will check it out and see why you have no access. Has it always been this way or did it just start?
     
    treezpitz likes this.
  12. treezpitz

    treezpitz CH Dog Staff Member

    I'm pretty sure it all started with the switch of format/software, my man.
     
    pitbulld0gs likes this.
  13. pitbulld0gs

    pitbulld0gs Top Dog Staff Member

    Ok, so basically since the migration. Let me look at it real quick..
     
    treezpitz likes this.
  14. wicked13

    wicked13 Top Dog

    I want to be able to erase my conversations but can't how do I go about erasing everything
     
  15. pitbulld0gs

    pitbulld0gs Top Dog Staff Member

    We will have to ask Vicki about that Wicked.

    Who all in this thread doesn't see Start Conversation when you click on someones name? Like i clicked on bonz's name under his avatar right here in the thread and it popped this up and showed the option to Start Convo.
    convo1.jpg
     
    treezpitz likes this.
  16. treezpitz

    treezpitz CH Dog Staff Member

    Just quit saying stupid shit and you won't have to erase it LOL.
     
    Vicki and pitbulld0gs like this.
  17. DISCOIII

    DISCOIII Premium Member Premium Member

    I clicked on your name pitbulldogs513 and it reads profile page media page follow ignore that's it
     
    treezpitz and pitbulld0gs like this.
  18. pitbulld0gs

    pitbulld0gs Top Dog Staff Member

    Thanks DISCO. Let me try a few things.
     
    treezpitz likes this.
  19. Vicki

    Vicki Administrator Staff Member

    DISCOIII, look for your inbox and see if it works, please!
     
    pitbulld0gs and treezpitz like this.
  20. DISCOIII

    DISCOIII Premium Member Premium Member

    Yes I think everything is turned on now Thank You so much !
     
    treezpitz, Vicki and pitbulld0gs like this.

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